Friday, 30 March 2012

Teenage Cancer Trust kicks right Royal oldies into touch



I’m pleased to see the Royal Albert Hall has announced changes to the way its members are able to dispose of unwanted tickets for charity concerts. Earlier this week there was a kerfuffle when news emerged that a couple of its wealthy patrons were making tidy profits on the secondary ticket resale market, with those for Roger Daltrey and Paul Weller's Teenage Cancer Trust benefit concert selling at up to £299 apiece against a face value of £50.

Members of the Royal Albert Hall pay around £1000 per seat to the charity – the Royal Albert Hall, this is (yes, it does seem rather incredible that such a venerable institution has charitable status) – and in return have a certain number of seats allocated for each performance. This allows them to show largesse and entertain family, friends and clients. Not no one likes every act that takes to the stage, nor has the time to go to every performance, so for those events for which they have surplus tickets, selling them to someone who can use them makes sense.

Giving them to someone who can use of them makes even more sense. Having got ‘cheap’ seats to see PJ Harvey at the Royal Albert Hall last year, imagine my delight when while queuing for the lift to take us up to the ‘gods’  at the top of the auditorium, a lady who holds a number of seats in the stalls offered me a pair for the third row – for free. It was a fantastic gift and a matter of pure chance that I was in the right place at the right time. It’s also in complete contrast to the attitude of the other debenture members who have been criticised for selling theirs and profiting from doing so.

Inability to secure concert tickets is the bane of every music fan’s life. Your favourite act finally tours and you can’t get tickets for love nor constant redial or web page refresh. Moments after the event sells out, tickets magically appear on a secondary sale site at hugely inflated prices. Entrepreneurial, yes, but one that comes at great expense to the average music fan. The same thing happens for other high profile events, but the Glastonbury Festival has become the standard-bearer for this nefarious business.

When Arctic Monkeys announced their first UK tour as a headline act, I found myself on the receiving end of this. An eBay bidding novice, I grew tired of constantly being outbid at the last minute for every ticket I went for (I soon learned about auto-bidding tools, but not before the tickets were gone and my patience exhausted).

I soon discovered face value tickets were available for the same tour in Germany and Holland, but eventually plumped for Philadelphia – an extravagant option, but less so as I was able to combine it with a long overdue return to visit a dear friend in New York and my first holiday in some years. My ticket cost $15.

Such options have now become fairly standard, with travel packages for festival fans being offered.

In the case of the Royal Albert Hall tickets, of course, something else was at play. Profiting from the fact you are automatically allocated tickets is one thing, but it feels immoral when you’re doing so for a charity concert. The performers and promoters were giving their time and talents for free (and rightly getting publicity and goodwill in return, natch).

I was lucky enough to attend the first ever Teenage Cancer Trust concerts and have been to four in all over the years. One year, having delivered to its modest office some donated items for distribution around the various cancer wards that the Teenage Cancer Trust has been instrumental in creating, I was asked whether I’d be interested in buying a ticket for one of the events. These, I was told, were tickets that supporters of various types were unable to make use of, and had therefore returned to the charity so they could be sold and more money raised.

Surely this is what is supposed to happen. That or give the unwanted tickets to the kids on behalf of whom Teenage Cancer Trust is fundraising. There’s also a group of kids in attendance at these concerts, bravely declaring their intention to battle on through a horrible disease.

I’m sure many more kids – with cancer or without but facing challenging circumstances all the same – would love the chance to attend. Now the Charity Commission, organiser Harvey Goldsmith and the board of the Royal Albert Hall have stepped in to prevent such profiteering, it’s possible many more of them will get the chance to do so. 

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