Wednesday, 30 January 2013

Lewisham A&E emergency measures

Lewisham A and E is a huge asset - let's keep it that way

By now, you may well have heard of Lewisham and its residents' campaign to save the hospital at the heart of it. I jolly well hope so. Campaigners have made an awful lot of noise about it - and well they ought. Lewisham's Accident and Emergency department is pretty good (it recently had a multi-million-pound refurbishment). 

Even so, the A and E, the lifeblood of the hospital itself - one of the top 40 in the UK - is earmarked for closure. Why? Because its neighbouring healthcare trust is broke and the government needs to save face. The special administrator tasked with tackling crippling debts at hospitals in Greenwich and Bromley can come up with "no alternative" than to get rid of a flagship hospital in order to keep a failed one open.

Protestors on the march against proposals to close Lewisham A&E
Lewisham Hospital is not in debt. It is both solvent and well-managed, as independent reports attest. It's also well-located at the centre of the borough. If the A and E goes, the maternity unit will have to go too. Complications with births and in neonatal units demand ready access to emergency blood supplies and emergency care equipment and staff. Lewisham would therefore become an urgent care unit. At present, 70 percent of local pregnancies are handled here at Lewisham - 4000 a year. Lewisham already takes patients other hospitals can't; we need more resources in south and south-east London, not fewer. 

The hospital is also an important resource for the elderly - its location and the fact it's on multiple bus routes accessible from almost anywhere within the borough as well as further afield are critical. Lewisham isn't a rich borough and it's the vulnerable and the elderly who are most likely to need its emergency care services, in particular. For many, private cars and taxis aren't within their financial grasp.

Getting to the proposed alternative - Queen Elizabeth II Hospital on Woolwich Common - will involve two buses for most people. Allow at least 40 minutes on a good day; more if it's rush hour. Or if you live some way from a bus route heading that way. The 54 bus route from Lewisham is probably the most direct. Or you can take the 108 and change at Blackheath Standard and get another bus along the top of Charlton. 

There's a train from Lewisham station to Woolwich Arsenal. The half-hourly direct service deposits you in the centre of Woolwich. It's a long, steep hill or an £8 cab ride from there to QEH II, which sits resplendent in the middle of nowhere in particular. Not so practical if you're a new mum with a buggy and a sick child in need of urgent medical attention. Or a pensioner who uses a stick or a wheelchair.

London Ambulance Service has expressed grave concern at the longer journey times involved in getting emergency patients to Woolwich. Shooters Hill Road and the alternative, the South Circular, are both frequently snarled up. King's College Hospital in Denmark Hill is some way off too, as is the next nearest option, Guys & St Thomas' in central London. 

The savings to be made from the proposed Lewisham A and E closure aren't exactly compelling. £195m to implement them and £15.9m per year saved thereafter. That's even taking into account the money raised from selling off 60 percent of the current Lewisham Hospital site. It should make a fair amount - it overlooks a pretty public park which volunteers and council workers paid the minimum wage have spent the past three years landscaping and making into a lovely area in which locals can stroll, cycle and enjoy the wildlife.

Woolwich's hospital is also on a desirable patch for developers, of course, with enviable views across London. But it can't be sold. It's an asset tied up in a PFI contract for which Queen Elizabeth II's namesake is massively in hock.

Were Lewisham and Woolwich intrinsically linked - perhaps by dint of being part of the same healthcare trust - there might be some justice in sacrificing a highly performing, well-respected and solvent hospital in order to save one that was funded in the wrong way from the outset and is difficult to get to even for those who live close by. A few years ago I lived two miles away from QEH II in Plumstead. Getting there was a schlep even from there. If anywhere locally has to become a non-emergency site, then Woolwich would arguably be a better choice. 

But we shouldn't even be having the debate. Lewisham is not part of the same healthcare trust as the failed QEH II. And it's a demonstrably better hospital serving its residents admirably and showing how good the NHS can be. Yet this Friday the health secretary Jeremy Hunt will declare whether or not he intends to adopt the recommendations of special administrator Matthew Kershaw and consign one of the country's best-run hospitals to history. 

Should Hunt decide to forge ahead with the ill-conceived plan, it's likely there'll be a legal challenge over whether one NHS trust can be sacrificed to save another - imagine the outcry if Essex was robbed to bail out Norfolk. Ridiculous, isn't it? That's what the government's special administrator is trying to do to Lewisham A and E. 

20,000 people turned out to protest at the absurdity last weekend; I'm sure many of the drivers cruising past us as we marched past our hospital had come out just to slow down and sound their horns in support. 

Regardless of party allegiance, politicians and spokespeople have pledged their support for Lewisham. Every speaker on the recent Question Time debate expressed their horror at Kershaw's nonsensical plans. Newspaper article after newspaper article has queried the wisdom of the proposed closure. There's a succinct visual summary of what's happening here.

Our fight is being seen as a test case as similar A&E and departmental cuts to perfectly good hospitals are being proposed up and down the land. This despite the government underspending its allocated budget to the tune of £1.3bn last year. 

Archbishop Desmond Tutu, a former local resident, called the proposal "scandalous". He's absolutely right. 

If you agree, please sign the petition against Kershaw's plans to close Lewisham A and E. 

Wednesday, 9 January 2013

Tangerine and ginger cake


Just after New Year I was in the mood for making a cake, but wasn’t sure I had a suitable combination of ingredients. I had a bowlful of bananas, grapefruit, oranges and tangerines. Of those, oranges sounded most promising. I was after a change from lemon drizzle and banana cake - my staples.

I soon found Dan Lepard's tempting orange cake recipe on The Guardian website, but didn't have enough oranges alone. Never mind, double cream aside I had all the other ingredients, including fresh ginger and cinnamon. And tangerines could easily make up the orange quotient. I'd make a store cupboard cake based on what I had left from Christmas. Much nicer than turkey risotto or Brussels sprouts fritters.

Aside from the six tangerines I used to compensate for the three missing oranges (from the total of five), I largely stuck to Dan's ingredient list. I omitted the walnuts, however. 

I discovered that getting the rind off six tiny tangerines takes a fair while. It’s not really worth measuring the amount of liquid the oranges and tangerines produces either. I had just the right amount (150ml) if I used three tangerines and two large oranges, but the additional juice from the other three tangerines would have made for a slightly moister, more tangy taste. I’d probably add a bit more ginger too.

Boiling the orange and caster sugar and then melting in small chunks of unsalted butter made a nice change from lots of whipping and whisking. The only time I had to whisk was when adding the eggs to the cooled down liquid. I then transferred the lot to a large mixing bowl to add the flour (Dan seems to have mixed everything together in the pan).

Since I was making a round cake rather than a deeper loaf, cooking took 40 minutes rather than the expected 50 mins. The aroma when it came out the oven was great, but the cake needs a good 30 minutes to cool. 

The first slice confirmed my thoughts about whether I should have added the extra juice. Next time I’ll include a little more in the cake mix and then drizzle over the remainder when the cake is on the cooling rack but still warm. (On this occasion I made the cake just before going out for the evening with my friend Vicky, so I wasn’t able to pour over the extra juice).

The texture and taste of this cake was pleasing though. It was light and rose well in the oven. I added a buttercream icing filling. Its sweetness complimented the slightly tart and zingy orange flavour very well. I'll make this tangerine and ginger cake again and probably tinker some more. 

Ingredients for my version (Dan's recipe is here)


5 oranges or 10 tangerines or clementines (feel free to mix and match your orange citrus fruit)
3cm fresh stem ginger, grated
225g caster sugar
100g unsalted butter
325g self-raising flour
3 eggs
75ml double cream


Buttercream icing


8oz icing sugar
4oz softened butter
50ml milk

Monday, 7 January 2013

Greenwich: farewell my favourite high street


Greenwich Park and the equestrian events were arguably the jewel of our Olympic summer. The beautiful parkland setting with the Palladian architecture as its background was magnificent.

Yet few visitors who came to Greenwich to watch those unforgettable Games were able to enjoy Greenwich's other 'pull' - the historic markets and boutique shops. The organisers set up the flow of Olympic visitors such that the Georgian-fronted shops were largely inaccessible, blocked by sturdy plastic barriers. Nor did it help that months before the Games arrived, Greenwich Council waved through the installation of four prominent chain restaurants adjacent to the ferry embarkation point. Nando's, Zizzi, Byron Burger and Ben & Jerry's now dominate the waterfront, spoiling the vista over to the Docklands from the newly restored Cutty Sark. Judging from the queues on New Year’s Day, they’re pulling in a lot of Greenwich trade too.

In my week as a London 2012 Ambassador, my volunteer partner and I stood by the gates to the Old Royal Naval College valiantly trying to tell visitors that the Greenwich they wanted to see - and where they could get an authentic local meal or coffee - was just beyond the Cutty Sark in the lovely old buildings and market back streets.

Unfortunately, the protestations of Greenwich shop keepers and locals did little to prevent what should have been a bumper summer for Greenwich becoming a damp squib. As Greenwich Phantom argues, the Olympics were more of a tipping point than anything, but poor Greenwich is being increasingly 'blandified'.

Bullfrogs clothes emporium closing 15th February due to building demolition
Economic pressures up and down the land are hurting every high street. The internet and out of town retail parks don't help. But New Year's Day brought a terrible surprise: the excellent Bullfrogs clothes and accessories emporium - a stalwart of Greenwich Church Street for 23 years - is being forced to close. (Its footwear shop is at least staying.)

In this case, it’s because the building owner is demolishing the block and rebuilding it as something else. A row of shops in the heart of Greenwich adjacent to the main covered market, including the swish Chelsea upholsterers, is being forced to close. Speaking to the understandably upset shop owner today, I learned that there’s nothing they can do, as there’s no preservation order to prevent the building’s demolition, and the fact there’s a branch of Bullfrogs in Clapham probably precludes the Greenwich outlet reopening elsewhere. Sales are in decline everywhere and this forced closure means relocation just won’t happen. 

High rents have always been a problem for Greenwich shopkeepers, but in this case, a much-loved shop is going to the wall seemingly needlessly.

Given the recent closure of also long-established Bar Du Musee and its neighbours on Nelson Road, with signs stating Jamie Oliver’s Italian chain is coming soon, I suspect a similar reinvention will befall Bullfrogs’ former home. Italian restaurant Sotteri’s threw in the towel in September (the cheeky food champ’s arrival on the same street can be no coincidence), while our favourite Thai restaurant, Kuang Luang on Creek Road is now boarded up.

Costa Coffee has opened up where the old newsagent used to be, and has further expanded upstairs in Waterstones – book sales are in decline too, of course. And I couldn’t bear to ask the three people in the process of removing the ice cream cabinet and other items from the now bare Beachcomber Fish Café whether the clear-out is in preparation for a refit. I think I know the answer and it’s just too sad to hear.


The final fittings were being removed from Beachcomber Seafood Cafe this lunchtime



Thursday, 3 January 2013

The problem with passwords

Passwords are a modern-day menace. I'm sure they trip up the user far more often than they foil a would-be online Peeping Tom. Because passwords are easily hacked, website creators delight in forcing their visitors to type in all manner of complex character combinations. Visit 10 websites and you'll surely encounter eight different password creation and login rules.

Image courtesy of Arvind Balaraman/ FreeDigitalPhotos.net

This morning I wanted to make use of the free pattern downloads at the Rowan website, for example. Registered users can view and download a free pattern each month and the yarn site maintains an archive you can browse. Having requested a password reminder, I had seven attempts to create an acceptable password that was long enough, had numerals, upper-case characters and 'formatting' - and I'd still have a shot at remembering next time I visited the site. I think I know why I can't remember the password I chose last time I visited the site - they've made it far too complex and put me off a return visit for several more months.

For years, I refused to allow websites to keep me logged in. I've accidentally posted a blog comment and '+1ed' a story on Google. No harm done. I take greater issue with 'liking' on Facebook since it's so often used by marketeers in a scurrilous fashion and 'click-jacking' has become a common threat.

The auto-login of my email account or Twitter feed are greater issues, so I try and keep both logged out. I could use a secure password tool such as 1Password, but I'm not comfortable logging in once and thereafter being logged in to every account I've associated it with.

After an apparent Twitter hack last year, I changed the passwords for both my social networks and my email address - with the result that I now have such a complex email password I'm in danger of locking myself out of it. And no, I don't want to register my mobile phone number so I can verify myself by text if needs be. I've already changed my phone number once after the mobile version of Facebook proffered my personal phone number to all and sundry, despite my web-based Facebook account expressly omitting such permission. The time I accidentally dialled the number of someone I knew only as a Foursquare acquaintance taught me a further lesson about accidental 'oversharing' - ironically, the label of one of the badges the location check-in site encourages you to earn.

It's tempting to use the same password at every site you can, but the danger here is that you'll use that same 'eight character, one of which is a number' combo at a site where security is important - and find yourself hacked or your bank login credentials stolen.

Proper verification here is a must, but why do other sites insist on treating their wares like Fort Knox? Logging in to get at free content you've signed up to say you'd like is a current bane. Yes, someone else could enter my email address and view those reviews or instructions on how to make something, but they'd first need to make an educated guess that I'd registered my information and email address at that site.

If they preferred, the site owners could email me the page contents I'd requested, knowing that it would definitely be me receiving it. (If I'd left my email account logged in and someone else was using my computer, this might not be the case, but that's one of the worries about auto-logins at sites and allowing Gmail and others to keep you logged in). And since I'd had a good experience at their site, finding information quickly and easily, I'd be far more likely to return and use their services again (and to recommend them to others, though probably not via the dreaded Facebook 'like').

If there were fewer sites that required passwords - or simply asked for your email address so they can cross-check for themselves that you've registered as a regular visitor - I might be more inclined to use a password manager for the rest. And I might just feel a little less fraught and more secure online. 

Sunday, 30 December 2012

2012 – a year like no other?


We're just about to turn the page and discover it's time for a new calendar, which usually means a good excuse to reflect on what the preceding 12 months has brought and whether our expectations of it came to fruition. In my case, I've had a fair amount of time for musing and reflection and generally summing up the state of play: it's nearly a whole year since I made the move from paid employee to chancing my arm in the freelance market.

Working at home hasn't been the wrench that some of my colleagues assumed I'd discover it to be. It has still only been three years since finally achieving the near impossible and having a roof over my head with my name on the mortgage. The novelty of having a place to call home that no one can take away from us still feels very recent. Being able to spend time there is something I relish more and more. I do get a little cooped up if I've spent 15 hours at my laptop for three days on the trot, but my peripatetic work life means I've often alternated between weeks at home and weeks freelancing in offices.

I thought I'd spend more time in the garden, but it was a lousy year for growing fruit and veg and my herbs and chillies required very little intervention. Creating a raised bed for beans, carrots and onions was a good idea, but the nearby conifer continued to suck moisture away and has already left the soil lacking in nutrients. The offending tree has been earmarked for removal when we finally get the overgrown eucalyptus tree cut down to size next month. My guilt is assuaged by having planted seven saplings at the Ambassadors Wood in Addington, near Croydon, as one of the volunteering legacies from London 2012.

Sometimes it's better to start over again rather than tinkering with what you've got. A fresh start looks set to be the Hattersley mantra for 2013 as we knuckle down and plan our planting year as well as making changes to our flat. Bigger kitchen ahoy!

During a fairly relaxed summer spent at home enjoying the Olympics and the associated events we painted and rearranged our front room. Replacing the dilapidated floorboards and sorting out the endless dust is the next big job. Noticeably, since becoming a home worker I've continued to sneeze but have deftly avoided the colds, flu and novovirus that were staples of my office-bound winters.

Interruptions, procrastination and inefficiency have also been largely banished. I still thrive on a deadline and have routinely ensured I've had too much on my plate, but I don't miss the meetings, email deluge or the succession of phone calls. There's a lot to be said for a quiet life, it seems.

On the other hand, I'm a lot less involved in writing about tech. Rumours, leaked photos and companies point-scoring bore me, so I'm a low-profile person now. Showing people how to use technology and how to make the most of it is another matter. I've continued to write how-to guides, bookazines and reviews and am just about to send to press my first ever book – a guide to the ‘iPad for The Older And Wiser’. John Wiley Publishing will be publishing the third edition (of which I am co-author) in February.

I've taught myself quite a lot too. I took on the task of updating and maintaining the website for the Brockley Max festival. The non-profit event was fantastic fun to be involved with (we ran free knitting and pom-pom workshops for adults and kids as part of it), and it gave me the chance to learn Wordpress. I also got my InDesign skills up to snuff and spent many enjoyable weeks working with Muireann and Clair and the design team at Antiques Trade Gazette, as well as getting to do the layouts (as well as lots of writing) for IDG's Complete Guide To The iPhone 5 and to the iPad Mini.

The best thing I did this year, though, was volunteering during and after the Olympics as a London 2012 Ambassador. A week welcoming visitors to a gloriously sunny Greenwich, followed by the infectious excitement of the Olympics and Paralympics meant I spent July and August on a permanent high. I love London and the people who make it such a fantastic place to live. It was an amazing privilege to share our unique city with the world this year.

2012 itself has a been a highlight for me. 2013 has an awful lot to live up to!

Tuesday, 27 November 2012

Festive roulette


Christmas shopping can be a chore. You start off by compiling a list of who you need to buy for, pepper it with ideas of what might suit this person or that and supplement those entries with hints dropped and tips gleaned from relatives in the know. The first couple of trips are fun. The Christmas decorations in the shops are inventive and fresh and you’re sure you can get pretty much everyone ticked off your present list in no time. Two or three more trips later, though, and the novelty décor has worn thin, the Christmas muzak has gone into grating overdrive and you despair of finding something suitable for teenage nephew or uncle with no known hobbies or sense of humour.

At the moment, I’m feeling abnormally smug because I started making a few presents ages ago. A couple of these thoughtful ‘makes’ have yet to be realised, but the fact that I know what the recipients of these hand-stitched gifts are going to get fills me with calm.

It’s the ‘argh-not-knowing-what-to-get-and-I-can’t-give-them-aftershave-again’ that drives me and many other people crazy.
Frankly, it’s no wonder shops do a roaring trade in smellies, calendars, novelty socks and boxer shorts.

Conversation at last week’s Brockley Knits Knit Night turned to just this problem – and a potential solution. Rachel told us about a new app that does your shopping for you and randomly selects items to send you based on your budget. The idea seemed to be about regularly getting something other than bills and estate agents notices through the letterbox, but on hearing about it I immediately saw a solution to my ‘what to buy those awkward relatives’ dilemma.

The Amazon Random Shopper is actually set up to give the account holder random surprises at regular intervals. A one-off assortment of oddities doesn’t have quite the same appeal and is no good for repeat business. As with trading cards and other lucky dip prizes, the whole point is having another go and seeing what you get next time in the hope it’s something better than you’ve just unwrapped. In fact, there's already a site - Gift Roulette - that lets you have as many or as few dips as you like in the bucket. Sadly, it ships only within the US.

Nonetheless, I think I may throw caution to the wind and select some utterly random items from Amazon this year based on little more than a product category and price.

Actually, come to think of it, I’m sure I’ve still got a chocolate roulette game in the cupboard that someone gave us last year. I wonder if it’s still in date…




Tuesday, 23 October 2012

Another side to why we’re losing our locals

There are lots of initiatives at the moment geared towards reviving local shops and services in the face of competition from online retail and out of town superstores. Even so, it's a depressing sight walking through many town centres and suburban hubs: boarded up shops, closed down pubs and bargain superstores abound.

A static economy hardly helps. We – as well as traders – need a helping hand to make things work again. The £10 day trip to Margate promoted by Southeastern Trains and Mary Portas is the sort of response required in the face of yet another Westfield mall with its all-day free parking and endless glitz. How are the established shops of Stratford, Croydon or elsewhere supposed to compete?

Shoots of success in the form of specialist shops run by individuals with a passion for locally grown food, home crafts or bike repair are bucking the trend in the area of south-east London where I live. But I can't help but reflect that until a couple of years ago there was a famous handmade bike shop in Deptford. Now, custom-made bikes are being built to online order, then shipped halfway across the continent or even further.

Convenience is killing local economies while simultaneously being good news for micro businesses which can reach out via the web and attract custom they wouldn't get through a high-street presence alone. Similarly, the local cake shop makes delicious treats, but it's the online and email orders for birthday cupcakes and celebration cakes that keeps the café it fronts open for business.


The other big casualty, of course, has been the local pub. Supermarkets and those bargain booze-cum-newsagents have largely decimated trade, seeing off the much-loved boozer in many towns. London property prices and the demand for more housing hardly help. In April, champion of south London pubs Antic Ltd took over and transformed a formerly rough and ready pub in Catford. The Catford Bridge Tavern is a popular, thriving, welcoming destination that serves both ‘ordinary’ and specialist beers, does great food and has rightly been taken into the bosom of locals.

Unfortunately, the pub is owned by a landlord in north London who would sooner see it turn a profit by becoming a supermarket and several flats. Regardless of the Tavern's popularity, success and the fact that it's the only place of its kind in a mile or two radius, it's under real threat. The site is worth a lot of money and there's already an interested developer and tenant. Even the most popular pub can’t compete with that. Nor can the neighbouring privately-owned shops and businesses that any big brand supermarket will inevitably decimate. There's been a great Turkish supermarket and bakery next door for the 20 years I've known the area.

The Catford Bridge Tavern's saving grace may be its popularity. As a desirable destination in a yet-to-be-regenerated area, it has plenty of ardent supporters. Twitter, Facebook, the pub's own website and an online campaign to save it are all in full swing. Tellingly, Lewisham Council's planning portal shows that 242 objections to the proposed change of use have been received, with not a single vote in favour. For once, please let people power prevail.